Classic Army USA Warranty Policy

All Classic Army products, imported and distributed by Classic Army USA, hold a 90 day limited manufacturer’s warranty within the United States. This 90 day warranty coverage is effective starting from the date of purchase. To gain this warranty coverage, you must register your product on our website product registration page. Proof of purchase from an authorized retailer will be required in order to gain warranty coverage.

Our 90-day warranty covers manufacturing and workmanship defects. If your product is determined to have such a defect by our technicians, CLASSIC ARMY USA will repair or, at its option, replace the product free of charge. ONLY return shipping will be covered by CLASSIC ARMY USA if the product is deemed eligible for warranty coverage.

This warranty will not cover the following:

  • Any product that is not imported and distributed in the USA by CLASSIC ARMY USA.  This may include products not sold by an approved reseller of CLASSIC ARMY USA products.
  • Damage or malfunctions caused by inappropriate use or mishandling of the product.
  • Damage or malfunctions caused by the use of old, unpolished, or non-recommended bb’s or damaged batteries in the Airsoft guns.  Non-recommended BB's include colored and/or BB's lighter than 0.20 grams, or non-plastic BB's.
  • Damage or malfunctions resulting from negligence or unlawful criminal participation.
  • Any product that has undergone removal of the factory-installed orange tip.
  • Accidents arising from any modification or non-approved repair, opening, or failure to follow the instructions supplied with each product.
  • Any modifications done to the original factory model of the product.
  • Damage to product or packaging due to shipping.
  • Loss due to theft or misplacement.

If you have questions about any particular products, please use our contact form on our website, www.classicarmyusa.com, to submit a query.

This warranty is precisely made in lieu of all other warranties, expressed or implied, including without limitation, warranties of merchantability and fitness for a particular purpose.

Our liability is only limited to the repair or replacement, at our discretion, of any defective product and will not include any incidental or consequential commercial or property damages of any kind, as well as incidental or consequential injury or death.

Some states also do not allow limitations on how long an implied warranty lasts and/or do not allow the exclusion of incidental or consequential damages. The limitations and exclusions above may not apply to you. Even though this warranty grants you specific legal rights, there may also be other rights entitled to you, varying from state to state.

This warranty may not be changed other than in writing and signed by an official representative of CLASSIC ARMY USA.